What a Difference a Cup Makes

Instant fulfillment.

That’s what I always get drinking my latte from the cheery red Starbucks holiday cup. This cup o’ comfort makes me feel as though I’m drinking in Christmas with every tasty sip, despite the fact it’s been as dry as a summer’s day here in Reno. Starbucks manages to make their product more than a product; it is an experience and this year was no exception. For this holiday season, they created a mobile app around their signature red holiday cups. You could animate the cup’s characters and collect them all to view in the app, which would then reward you with an exclusive holiday scene.

Now I didn’t collect the cups, but I bought more lattes from Starbucks in the month of December than any other month. (Anecdotal “Grandma Research”: The Starbucks barista I spoke with last Saturday said she’d sold more during the Christmas Eve day than any other Saturday since she’d worked there.) To me, Starbucks is a brand that owns Christmas and that is the power of holiday marketing. As a marketing and advertising agency, we ask ourselves, is there value in doing a holiday promotion for our clients that don’t have a direct retail push? Do we allocate budget to a short window already crammed with marketing?

This year, it was yes. We built a mini-campaign that broke during this Christmas, but the gift itself is perfectly tailored for other holidays as well. We created holiday print advertising, corresponding email blast and social media outreach for one of our medical clients to sell the practice’s branded holiday gift cards. The marketing push had the added benefit of building brand awareness, as well. The messaging was general enough to require only moderate tweaking for Valentine’s Day or a recipient’s birthday. In other words, the holiday push has “legs.” See the blog post here http://www.janigamds.com/blog-md/.

Click the link to see the Top 15 Holiday Marketing Campaigns of 2011, according to US Data Marketing. I am partial to the Best Buy “Game on” Santa ads.
HubSpot named a different group of stellar holiday marketing campaigns, one of them being Starbucks and their holiday cup magic app. Check out the rest here.

What was your favorite holiday marketing campaign of 2012?

About Colie McManus

As Director of Account Services, Colie McManus is responsible for all client management at Ding Communications. She strives to integrate strategy and creativity into every project, for every client. She makes a point of thoroughly understanding your goals and then translates them into her goals. Colie graduated from the University of Nevada, Reno with a B.A. in Journalism, concentrating on advertising with a marketing minor. Her career to date has provided her experience in nearly every facet of the industry, from media buying and market research to creative development and copywriting, public relations, strategic planning, marketing and of course, account management. She has managed successful marketing campaigns and creative development for some of northern Nevada's most high-profile businesses, including University of Nevada Athletics, Lexus of Reno, Renown Health, Western Nevada Supply, Whittemore Peterson Institute, ACE High School and the Boys & Girls Club of Truckee Meadows. Colie is a certified account executive of Second Wind LTD. (a national advertising consulting agency). Yup, this girl is quick on her feet - and we mean that figuratively and literally. She has played soccer all her life and continues to play year-round in women's and coed soccer leagues. She loves to be active and is lovingly referred to as "Sergeant Colie" by her family and friends, mostly because of her part-time gig as a fitness instructor, specializing in boot camp classes. She loves peanut butter and jelly sandwiches, her family, snowboarding, the New York Giants, her handsome mutt Bodie, and she believes that the best way to spend money is on concert tickets and shoes.
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